For content-related questions about an event, you can directly contact the organizer. You do this by searching for the organization on Hipsy.
Follow the steps
- Go to the relevant event on Hipsy
- There you will see 'Contact the organizer of the event' under the tickets
- If you send a message there, you are sending a message directly to the event's organization.
or
Follow the steps
- Go to the Hipsy homepage
- Enter the name of the organizer in the search box
- Click on the organization you want to contact at the top of the results.
- Click on send message and fill out the form
Questions for an organizer
- If you want to cancel or change your tickets (the organizer of an event determines the cancellation policy)
- Content-related questions about an event
- Questions about waiting lists if an event is sold out
Questions for Hipsy
- When you have not received your tickets
- Payment issues
- Questions about payments already made

