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How do I contact an organizer?

For content-related questions about an event, you can directly contact the organizer. You do this by searching for the organization on Hipsy.

Follow the steps
  1. Go to the relevant event on Hipsy
  2. There you will see 'Contact the organizer of the event' under the tickets
  3. If you send a message there, you are sending a message directly to the event's organization.

or

Follow the steps
  1. Go to the Hipsy homepage
  2. Enter the name of the organizer in the search box
  3. Click on the organization you want to contact at the top of the results.
  4. Click on send message and fill out the form

Questions for an organizer

  • If you want to cancel or change your tickets (the organizer of an event determines the cancellation policy)
  • Content-related questions about an event
  • Questions about waiting lists if an event is sold out

Questions for Hipsy

  • When you have not received your tickets
  • Payment issues
  • Questions about payments already made
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